Work Orders

The 4gov® Work Orders System streamlines your operations and processes by coordinating information flow between your citizens, your public service departments, vendors, and City management. This system was designed to be customizable by departments to address the needs of a variety of different services within your organization. You set up the tasks and workflow requirements that are important to manage and track in your city.

From a City management perspective, the work order system allows you to accurately measure department activities and produce reports you need to manage operations. The Work Orders system also integrates seamlessly with our Citizen Request Management (CRM) application for improved customer communications.

If you would like to discuss the 4gov® Work Orders System, contact iDC.